A large group of frustrated buyers of BYD electric vehicles staged a protest on November 4, 2025, outside the BYD vehicle showroom in Colombo, demanding the immediate release of hundreds of electric cars currently detained by Sri Lanka Customs.
The buyers expressed anger and disappointment as the prolonged holding of the vehicles has disrupted delivery schedules and left customers, many of whom have fully paid for their cars, without their purchases.
Protesters accused Sri Lanka Customs of causing unnecessary and avoidable delays by detaining BYD vehicles over alleged discrepancies in the manufacturer’s certification and disputes regarding the motor power rating declared for tax purposes.
The local authorized dealer for BYD, John Keells CG Auto (JKCG Auto), faced obstacles in delivering vehicles and turned to legal channels, securing a court order permitting release under bond while investigations continue.
Buyers at the protest demanded authorities swiftly resolve the matter to prevent further losses and frustration. They warned that failure to act promptly could lead to escalated protests.
Many customers have also invested in solar panels and home charging units, adding to the urgency for vehicle release.
JKCG Auto expressed hope for a fair and speedy resolution from customs officials to normalize sales and deliveries, emphasizing the damage prolonged delays cause to consumer confidence and Sri Lanka’s electric vehicle market growth.
This protest highlights growing public concern over administrative hurdles affecting the import and sale of EVs, signaling a need for clearer procedures to support the country’s green mobility ambitions.
